The Customer Service & Information Center is a central source of information for all customer needs--residents, visitors and employees. The division was established in 1998 as a one-stop municipal resource center. The Customer Service and Information Center handles a wide variety of service requests from the public, in addition to assisting other town departments with their seasonal programs.

The Center is able to receive citizen requests on a 24/7 basis. At the conclusion of normal business hours, it is equipped with a convenient after hours voice-mail system. In addition, staff administer the Town's automated Citizen Request System, which provides around the clock electronic access to Town Hall.

Click Citizen Request System to address a question or concern and receive a thorough and accurate response from our friendly and knowledgeable staff.

Office Information:

Town Hall, First Floor
41 Center Street
Manchester, CT 06040
(860) 647-5235

Office Hours:

8AM to 5PM